Seasonal Tax Associate - In-Person Training & Growth

H&R Block, Inc.; Pinetop-Lakeside (AZ); Presencial; USD 21.000 - 30.000; A tiempo parcial

Descripción de la vacante

H&R Block in Phoenix, AZ is hiring a seasonal Tax Associate to begin a career in tax and client services. You’ll work directly with clients to gather information, prepare tax returns, and answer questions with training from day one.

This in-person role offers an hourly rate with opportunities to increase earnings as you build tax knowledge. Requirements include completing the H&R Block Income Tax Course, strong communication, customer service experience, and the ability to work evenings and

Formación

• Experience interacting with customers in a service environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.

Responsabilidades

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in an understandable way.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance.

Conocimientos

Customer interaction

Communication

Problem solving

Digital tools (Copilot/ChatGPT)

Educación

High school diploma / GED / equivalent

Bachelor’s degree in accounting / finance (preferred)

Herramientas

Copilot

ChatGPT

Descripción del empleo

H&R Block in Phoenix, AZ is hiring a seasonal Tax Associate to begin a career in tax and client services. You’ll work directly with clients to gather information, prepare tax returns, and answer questions with training from day one.

This in-person role offers an hourly rate with opportunities to increase earnings as you build tax knowledge. Requirements include completing the H&R Block Income Tax Course, strong communication, customer service experience, and the ability to work evenings and