Seasonal Tax Associate — In-Person Training & Client Impact

H&R Block, Inc.; Wilkes-Barre (Luzerne County); Vor Ort; USD 21.000 - 34.000; Vollzeit

Zusammenfassung

H&R Block in Wilkes-Barre, PA is seeking a Seasonal Tax Associate for in-person client service. No prior tax experience required; you’ll receive training and work directly with clients to gather information and prepare returns, while building valuable skills and relationships.

You’ll earn a competitive hourly rate with opportunities to increase earnings as you grow tax knowledge. Flexible seasonal schedule during peak periods.

Qualifikationen

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Aufgaben

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Kenntnisse

Customer service experience

Clear communication

Problem solving

Digital tools / AI tools

Teamwork

Ausbildung

High school diploma or GED

Jobbeschreibung

H&R Block in Wilkes-Barre, PA is seeking a Seasonal Tax Associate for in-person client service. No prior tax experience required; you’ll receive training and work directly with clients to gather information and prepare returns, while building valuable skills and relationships.

You’ll earn a competitive hourly rate with opportunities to increase earnings as you grow tax knowledge. Flexible seasonal schedule during peak periods.