Seasonal Tax Associate — Client-Focused, Training Included

H&R Block, Inc.; Wilkes-Barre (Luzerne County); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate in Wilkes-Barre, PA, to meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

No prior tax experience is required, and you will learn on the job while building client relationships. Work is in-person at a local H&R Block tax office, with an hourly rate that increases with tax knowledge and performance during peak periods.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Strong communication skills

Problem-solving

Digital tools proficiency

Education

High school diploma or GED

Bachelor's degree in accounting/finance or related field

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate in Wilkes-Barre, PA, to meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

No prior tax experience is required, and you will learn on the job while building client relationships. Work is in-person at a local H&R Block tax office, with an hourly rate that increases with tax knowledge and performance during peak periods.