Seasonal Tax Associate — In-Person Training & Client Impact

H&R Block; Carlisle (Cumberland County); On-site; USD 21,000 - 39,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. No prior tax experience is required, as training and support are provided from day one. You will meet clients, gather information, prepare returns, and answer questions while building client relationships.

You’ll earn a competitive hourly rate with opportunities to grow as tax knowledge increases, and there is flexibility to work 15–35 hours per week, with up to 40 hours during peak periods.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Clear communication

Problem solving

Explain tax information clearly

Education

High school diploma / GED / equivalent

H&R Block Income Tax Course

Bachelor’s degree in accounting/finance or related field

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. No prior tax experience is required, as training and support are provided from day one. You will meet clients, gather information, prepare returns, and answer questions while building client relationships.

You’ll earn a competitive hourly rate with opportunities to grow as tax knowledge increases, and there is flexibility to work 15–35 hours per week, with up to 40 hours during peak periods.