Seasonal Tax Associate — In-Office Training & Growth

H&R Block, Inc.; Skokie (IL); On-site; USD 22,000 - 27,000; Full time

Job summary

H&R Block, Inc. is hiring a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients to gather information, prepare tax returns, and explain tax implications, with training and support from day one.

The role emphasizes client service, learning tax basics, and building relationships while earning hourly pay. Responsibilities include identifying tax savings opportunities, delivering clear guidance, and collaborating with teammates to ensure accurate returns.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Digital tools

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is hiring a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients to gather information, prepare tax returns, and explain tax implications, with training and support from day one.

The role emphasizes client service, learning tax basics, and building relationships while earning hourly pay. Responsibilities include identifying tax savings opportunities, delivering clear guidance, and collaborating with teammates to ensure accurate returns.