Seasonal Tax Associate - In-Office, Training & Growth

H&R Block; Crittenden (KY); On-site; USD 17,000 - 28,000; Full time

Job summary

H&R Block is seeking a Seasonal Tax Associate to join a local tax office. You will meet with clients, gather information, prepare returns, and answer questions with training from day one.

No prior tax experience required; strong communication and problem-solving are valued. This in-person role offers an hourly rate with opportunities to increase earnings as tax knowledge grows, and supports a client-first culture.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Strong communication

Problem solving

Comfort with digital tools

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting/finance/related field

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate to join a local tax office. You will meet with clients, gather information, prepare returns, and answer questions with training from day one.

No prior tax experience required; strong communication and problem-solving are valued. This in-person role offers an hourly rate with opportunities to increase earnings as tax knowledge grows, and supports a client-first culture.