Seasonal Tax Associate - In-Office Training & Growth

H&R Block, Inc.; Alexandria (IN); On-site; USD 25,000 - 36,000; Part time

Job summary

H&R Block is hiring a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, prepare tax returns, and explain tax options, while learning with support from experienced teammates.

The role offers an hourly rate with opportunities to increase earnings as tax knowledge grows and performance improves. Candidates should have a high school diploma or GED; relevant experience in customer service is preferred.

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Comfort using digital tools and systems, including AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance.

Skills

Customer service

Communication

Problem solving

AI tools

Education

High school diploma

Bachelor's degree in accounting/finance

Job description

H&R Block is hiring a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, prepare tax returns, and explain tax options, while learning with support from experienced teammates.

The role offers an hourly rate with opportunities to increase earnings as tax knowledge grows and performance improves. Candidates should have a high school diploma or GED; relevant experience in customer service is preferred.