Seasonal Tax Associate — In-Office Training & Client Work

H&R Block, Inc.; Scranton (Lackawanna County); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is seeking a Seasonal Tax Associate to work in-person at a local tax office. You will gather client information, prepare tax returns with support from experienced teammates, and explain tax details to clients in clear terms.

The role offers an hourly rate with opportunities to earn more as tax knowledge grows, and requires a high school diploma or equivalent. Availability for peak-season hours, including evenings and weekends, is preferred.

Qualifications

• Completed the H&R Block Income Tax Course.
• Experience interacting with customers in a service setting.
• Strong communication and questioning skills to understand client needs.
• Ability to use digital tools and AI-based assistants like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with guidance from teammates.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend relevant products and services.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem solving

Digital tools

Tax course knowledge

Education

High school diploma / GED / equivalent

Bachelor's degree in accounting or finance

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate to work in-person at a local tax office. You will gather client information, prepare tax returns with support from experienced teammates, and explain tax details to clients in clear terms.

The role offers an hourly rate with opportunities to earn more as tax knowledge grows, and requires a high school diploma or equivalent. Availability for peak-season hours, including evenings and weekends, is preferred.