Seasonal Tax Associate - In-Office Training & Client Focus

H&R Block, Inc.; Kane (McKean County); On-site; USD 25,000 - 34,000; Full time

Job summary

H&R Block seeks a Seasonal Tax Associate for in-person service at a local tax office. You’ll meet clients, collect information, and prepare returns with training from experienced teammates. You’ll explain tax details clearly, identify savings opportunities, and advise on relevant products and services to support client needs.

No prior tax experience is required as training is provided. The role offers an hourly rate with potential earnings growth as tax knowledge increases, with evening and

Qualifications

• Strong communication skills and ability to explain information clearly.
• Problem-solving skills with the ability to organize information and identify solutions.
• Experience interacting with customers in a service-oriented environment.
• Comfort using digital tools and AI-based tools such as Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from teammates.
• Explain tax information clearly and provide recommendations clients can understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Address questions or unique situations with guidance and resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Communication skills

Problem-solving

Customer service experience

AI tools familiarity

Education

High school diploma / GED

Bachelor’s degree in accounting/finance

Tools

Copilot

ChatGPT

Job description

H&R Block seeks a Seasonal Tax Associate for in-person service at a local tax office. You’ll meet clients, collect information, and prepare returns with training from experienced teammates. You’ll explain tax details clearly, identify savings opportunities, and advise on relevant products and services to support client needs.

No prior tax experience is required as training is provided. The role offers an hourly rate with potential earnings growth as tax knowledge increases, with evening and