Seasonal Tax Associate - In-Office, Client-Focused

H&R Block, Inc.; Shelbyville (IN); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate for our Indianapolis area office. You will meet with clients, gather information, prepare tax returns, and answer questions with training and support from day one.

This in-person role offers an hourly rate and opportunities to increase earnings as you build tax knowledge. No prior tax experience required; a high school diploma is required. Availability to work 15–35 hours per week, with up to 40 hours during peak periods, including evenings and

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems, including AI-based tools like Copilot and ChatGPT.
• High school diploma or GED.

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem-solving

AI tools familiarity

Questioning to understand needs

Education

High school diploma or GED

Bachelor’s degree in related field (preferred)

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate for our Indianapolis area office. You will meet with clients, gather information, prepare tax returns, and answer questions with training and support from day one.

This in-person role offers an hourly rate and opportunities to increase earnings as you build tax knowledge. No prior tax experience required; a high school diploma is required. Availability to work 15–35 hours per week, with up to 40 hours during peak periods, including evenings and