Seasonal Tax Associate — Client Services & Returns

H&R Block, Inc.; Topeka (KS); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is seeking a Seasonal Tax Associate for an in-person role in Topeka, KS. You will gather client information, assist in preparing tax returns, and explain tax concepts clearly with training and support from experienced teammates.

This position offers an hourly pay rate with opportunities to increase earnings as tax knowledge grows, and requires a client‑first, collaborative approach during peak tax season.

Qualifications

• Successful completion of the HR Block Income Tax Course 1
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication skills

Problem-solving

Digital tools familiarity

High school diploma

Education

High school diploma / GED/ equivalent

Bachelor's degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate for an in-person role in Topeka, KS. You will gather client information, assist in preparing tax returns, and explain tax concepts clearly with training and support from experienced teammates.

This position offers an hourly pay rate with opportunities to increase earnings as tax knowledge grows, and requires a client‑first, collaborative approach during peak tax season.