Seasonal Tax Associate: Client-First Tax Prep & Advice

H&R Block; Ottawa (KS); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block in Topeka, KS is seeking a seasonal Tax Associate to work directly with clients, gather information, and prepare tax returns with support from experienced teammates.

You’ll earn a competitive hourly rate and gain hands-on tax knowledge while building strong client relationships through teamwork and a client-first approach. Training is provided, no prior tax experience required.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Digital tools (Copilot/ChatGPT)

Education

High school diploma / GED

H&R Block Income Tax Course

Tools

Copilot

ChatGPT

Job description

H&R Block in Topeka, KS is seeking a seasonal Tax Associate to work directly with clients, gather information, and prepare tax returns with support from experienced teammates.

You’ll earn a competitive hourly rate and gain hands-on tax knowledge while building strong client relationships through teamwork and a client-first approach. Training is provided, no prior tax experience required.