Seasonal Tax Associate — Client Services & Prep

H&R Block, Inc.; Niles (IL); On-site; USD 22,000 - 28,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to start a career in tax and client services with training from day one. You will work directly with clients to gather information, prepare tax returns, and answer questions while building relationships.

This in-person role is based at a local H&R Block tax office and offers an hourly pay range with room to grow knowledge and earnings. Meetings with clients, tax return preparation, and clear explanations of tax information are central to the

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Customer interaction

Communication

Problem solving

Digital tools

AI tools (Copilot/ChatGPT)

Education

High school diploma / GED

Bachelor’s degree in accounting, finance, or related field

Job description

H&R Block is seeking a seasonal Tax Associate to start a career in tax and client services with training from day one. You will work directly with clients to gather information, prepare tax returns, and answer questions while building relationships.

This in-person role is based at a local H&R Block tax office and offers an hourly pay range with room to grow knowledge and earnings. Meetings with clients, tax return preparation, and clear explanations of tax information are central to the