Seasonal Tax Associate — Client Service & Prep

H&R Block, Inc.; St. James (MO); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

In-person work at local tax office

Job summary

H&R Block is hiring a seasonal Tax Associate to join our local tax office in person. You’ll meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

You’ll explain tax concepts clearly, identify savings opportunities, and build strong client relationships in a collaborative, client-first environment. No prior tax experience is required; we provide training and opportunities to grow as you gain knowledge in tax preparation and

Qualifications

• Successful completion of the HR Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

Digital tools

Education

High school diploma / GED/ equivalent

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate to join our local tax office in person. You’ll meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

You’ll explain tax concepts clearly, identify savings opportunities, and build strong client relationships in a collaborative, client-first environment. No prior tax experience is required; we provide training and opportunities to grow as you gain knowledge in tax preparation and