Seasonal Tax Associate — Client-Focused Tax Prep

H&R Block, Inc.; Waterbury (CT); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. in Waterbury is hiring a seasonal Tax Associate to greet clients, gather information, and prepare tax returns with training and support from experienced teammates. This in-person role offers an hourly rate and opportunities to increase earnings as tax knowledge grows.

No prior tax experience required; you will learn to explain tax information clearly, identify savings opportunities, and build strong client relationships while supporting office priorities.

Qualifications

• Must complete the H&R Block Income Tax Course.
• Experience in a service environment interacting with customers or clients.
• Strong communication and problem-solving skills to understand needs.
• Comfort using digital tools and AI-based systems (Copilot, ChatGPT).
• High school diploma or GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance.

Skills

Customer service

Communication

Problem solving

Digital literacy

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. in Waterbury is hiring a seasonal Tax Associate to greet clients, gather information, and prepare tax returns with training and support from experienced teammates. This in-person role offers an hourly rate and opportunities to increase earnings as tax knowledge grows.

No prior tax experience required; you will learn to explain tax information clearly, identify savings opportunities, and build strong client relationships while supporting office priorities.