Seasonal Tax Associate - Client-Focused Tax Prep

H&R Block, Inc.; Norwich (CT); On-site; USD 25,000 - 32,000; Part time

Job summary

H&R Block, Inc. in Norwich, CT is hiring a seasonal Tax Associate to gain hands-on tax and client service experience. You’ll gather client information, prepare returns, and answer questions with guidance from experienced teammates.

No prior tax experience required; training provided; you’ll earn an hourly rate with opportunities to increase as you build knowledge. This role is in-person at a local H&R Block tax office.

Qualifications

• Experience in service environment.
• Strong communication skills to explain information clearly.
• Comfort using digital tools and systems, including AI-based tools like Copilot and ChatGPT.
• Successful completion of HR Block Income Tax Course or equivalent tax training.

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Strong communication

Tech-savvy

Copilot / ChatGPT familiarity

Education

High school diploma/GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. in Norwich, CT is hiring a seasonal Tax Associate to gain hands-on tax and client service experience. You’ll gather client information, prepare returns, and answer questions with guidance from experienced teammates.

No prior tax experience required; training provided; you’ll earn an hourly rate with opportunities to increase as you build knowledge. This role is in-person at a local H&R Block tax office.