Seasonal Tax Associate: Client-Focused Returns & Savings

H&R Block; Cullman (AL); On-site; USD 17,000 - 30,000; Full time

Job summary

H&R Block is hiring for a seasonal Tax Associate in Alabama. You will meet with clients, gather information, and prepare tax returns with training and support from teammates. You’ll explain tax information clearly, identify savings opportunities, and address questions with guidance.

The role emphasizes client relationships and teamwork in a local tax office. You’ll earn a competitive hourly rate with opportunities to grow tax knowledge and earnings during peak periods.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Strong communication

Problem-solving

Digital tools proficiency

Education

High school diploma / GED

H&R Block Income Tax Course

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring for a seasonal Tax Associate in Alabama. You will meet with clients, gather information, and prepare tax returns with training and support from teammates. You’ll explain tax information clearly, identify savings opportunities, and address questions with guidance.

The role emphasizes client relationships and teamwork in a local tax office. You’ll earn a competitive hourly rate with opportunities to grow tax knowledge and earnings during peak periods.