Seasonal Tax Associate — Client-Focused Tax Prep

H&R Block, Inc.; Lansing (MI); Presencial; USD 21.000 - 34.000; Jornada completa

Descripción de la vacante

H&R Block is seeking a Seasonal Tax Associate to join our local tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates. Training and support from day one help you explain tax concepts clearly and identify potential savings for clients.

Role is in-person at a local H&R Block tax office, with competitive hourly pay and opportunities to grow tax knowledge and earnings during peak periods.

Formación

• Experience in a service-oriented environment is required.
• Strong communication and ability to explain information clearly.
• Problem-solving skills with the ability to organize information and identify solutions.
• Comfort using AI-based tools like Copilot and ChatGPT.

Responsabilidades

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from teammates.
• Explain tax information clearly and provide recommendations in an understandable way.
• Identify tax savings opportunities and recommend relevant products and services.
• Address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Conocimientos

Customer service

Communication

Problem solving

AI tools familiarity

Educación

High school diploma / GED

Herramientas

Copilot

ChatGPT

Descripción del empleo

H&R Block is seeking a Seasonal Tax Associate to join our local tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates. Training and support from day one help you explain tax concepts clearly and identify potential savings for clients.

Role is in-person at a local H&R Block tax office, with competitive hourly pay and opportunities to grow tax knowledge and earnings during peak periods.