Seasonal Tax Associate - Client-Focused Tax Prep

H&R Block; La Follette (TN); Presencial; USD 21.000 - 34.000; A tiempo parcial

Descripción de la vacante

H&R Block is hiring a seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with training and support from experienced teammates. You will explain tax information clearly, identify savings opportunities, and address client questions while building strong relationships.

This is an in-person role at a local H&R Block tax office. Successful candidates will have relevant customer service experience, strong communication skills, and the ability to use

Formación

• Experience in service-oriented environment.
• Strong communication and question-asking to understand needs.
• Problem-solving and organizational skills.
• Comfort using AI-based tools like Copilot and ChatGPT.
• High school diploma or equivalent.

Responsabilidades

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from teammates.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend relevant products and services.
• Address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork.

Conocimientos

Customer service

Clear communication

Problem solving

AI tools (Copilot/ChatGPT)

Educación

High school diploma / GED

Bachelor’s degree (preferred) in accounting/finance

Herramientas

Copilot

ChatGPT

Descripción del empleo

H&R Block is hiring a seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with training and support from experienced teammates. You will explain tax information clearly, identify savings opportunities, and address client questions while building strong relationships.

This is an in-person role at a local H&R Block tax office. Successful candidates will have relevant customer service experience, strong communication skills, and the ability to use