Seasonal Tax Associate: Client‑Focused Tax Prep

H&R Block, Inc.; Fremont (OH); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block, Inc. in Fremont is seeking a Seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, prepare tax returns with training, and answer questions while building client relationships.

No prior tax experience required; training and support are provided from day one, with opportunities to increase earnings as you gain tax knowledge and grow in the role. This is an in-office position with a focus on customer service and teamwork.

Qualifications

• Completion of the HR Block Income Tax Course (required)
• Experience interacting with customers in a service environment
• Strong communication skills and ability to explain information clearly
• Problem-solving skills with ability to organize information
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT
• High school diploma / GED or equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support
• Explain tax information clearly and provide recommendations
• Identify tax savings opportunities and recommend relevant products/services
• Address questions or unique situations with guidance and resources
• Build strong client relationships and support office priorities through teamwork

Skills

Customer service

Communication

Problem solving

AI tools

Education

High school diploma / GED

Bachelor’s degree

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. in Fremont is seeking a Seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, prepare tax returns with training, and answer questions while building client relationships.

No prior tax experience required; training and support are provided from day one, with opportunities to increase earnings as you gain tax knowledge and grow in the role. This is an in-office position with a focus on customer service and teamwork.