Seasonal Tax Associate — Client-Focused Tax Prep

H&R Block, Inc.; Franklin (VA); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block is hiring a seasonal Tax Associate to begin a career in tax and client services, with training from day one. You will meet with clients, collect information, and prepare returns in person at a local H&R Block office.

No prior tax experience is required, and you’ll earn an hourly wage with opportunities to increase earnings as you gain knowledge. You’ll explain tax information clearly, identify savings opportunities, and build strong client relationships through teamwork and a

Qualifications

• Successful completion of the H&R Block Income Tax Course or Tax Knowledge Assessment.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to address questions with guidance and resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Communication skills

Problem solving

AI tools

Education

High school diploma / GED

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate to begin a career in tax and client services, with training from day one. You will meet with clients, collect information, and prepare returns in person at a local H&R Block office.

No prior tax experience is required, and you’ll earn an hourly wage with opportunities to increase earnings as you gain knowledge. You’ll explain tax information clearly, identify savings opportunities, and build strong client relationships through teamwork and a