Seasonal Tax Associate: Client-Focused Tax Prep

H&R Block, Inc.; Brookings (SD); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block in Brookings, SD is seeking a seasonal Tax Associate with no prior tax experience required. You’ll receive training, work with clients to gather information, prepare returns, and answer questions in person at a local tax office.

Meet with clients, identify tax savings opportunities, explain information clearly, and build relationships while contributing to office priorities. Availability evenings/weekends during tax season and 15–35 hours per week.

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.
• Successful completion of the H&R Block Income Tax Course 1 or equivalent training may be required.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Strong communication

Problem-solving

Digital tools literacy

High school diploma

AI tools awareness (Copilot/ChatGPT)

Education

Bachelor’s degree in accounting/finance or related field

Tools

Copilot/ChatGPT

Job description

H&R Block in Brookings, SD is seeking a seasonal Tax Associate with no prior tax experience required. You’ll receive training, work with clients to gather information, prepare returns, and answer questions in person at a local tax office.

Meet with clients, identify tax savings opportunities, explain information clearly, and build relationships while contributing to office priorities. Availability evenings/weekends during tax season and 15–35 hours per week.