Seasonal Tax Associate - Client-Focused Returns & Training

H&R Block, Inc.

Hildebran (NC)

On-site

USD 21,000 - 34,000

Part time

14 days+
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Benefits offered by this job

Training and support
In-person at local tax office

Job summary

H&R Block, Inc. is hiring a Seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with on-the-job training. You will explain tax concepts clearly, identify savings opportunities, and collaborate with teammates to deliver high-quality service in a local tax office.

The role emphasizes client relationships, problem-solving, and using digital tools to support tax preparation during peak periods.

Qualifications

  • High school diploma or equivalent required.
  • Experience in customer/service environment.
  • Strong communication and listening skills.
  • Problem-solving with ability to organize information.
  • Comfort with digital tools including AI-based systems.

Responsibilities

  • Meet with clients to gather information and understand their tax situation.
  • Prepare complete and accurate tax returns with training and support.
  • Explain tax information clearly and provide recommendations.
  • Identify tax savings opportunities and suggest relevant products and services.
  • Apply problem-solving skills to address questions with guidance and resources.
  • Build strong client relationships and support office priorities through teamwork.

Skills

Customer service
Clear communication
Problem solving
Digital tools (AI Copilot/ChatGPT)
Questioning to understand needs

Education

High school diploma / GED
Bachelor's degree (preferred) in accounting/finance

Tools

Copilot
ChatGPT

Job description

H&R Block, Inc. is hiring a Seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with on-the-job training. You will explain tax concepts clearly, identify savings opportunities, and collaborate with teammates to deliver high-quality service in a local tax office.

The role emphasizes client relationships, problem-solving, and using digital tools to support tax preparation during peak periods.

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