Seasonal Tax Associate: Client-Focused Returns

H&R Block; Riverview (FL); On-site; USD 22,000 - 30,000; Part time

Job summary

H&R Block is hiring a Seasonal Tax Associate in Florida for in-person client service. You’ll gather information, prepare returns, and provide clear explanations while learning on the job. Training and support from experienced teammates help you build skills and confidence in tax services.

Competitive hourly pay with room to increase knowledge during peak periods. This role requires a high school diploma or GED, with prior customer service and strong communication abilities.

Qualifications

• Completed H&R Block Income Tax Course or enrollment is required
• Experience interacting with customers in service environment
• Strong communication and ability to explain information clearly
• Problem-solving skills and ability to organize information
• Comfort using digital tools including AI-based tools like Copilot and ChatGPT
• High school diploma or GED or equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support
• Explain tax information clearly and provide client-friendly recommendations
• Identify tax savings opportunities and recommend relevant products/services
• Analyze client information and address questions with guidance
• Build strong client relationships and support office priorities through teamwork

Skills

Customer service

Communication

Problem-solving

AI tool familiarity

Explain tax information

Education

High school diploma / GED

H&R Block Income Tax Course

Bachelor's degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a Seasonal Tax Associate in Florida for in-person client service. You’ll gather information, prepare returns, and provide clear explanations while learning on the job. Training and support from experienced teammates help you build skills and confidence in tax services.

Competitive hourly pay with room to increase knowledge during peak periods. This role requires a high school diploma or GED, with prior customer service and strong communication abilities.