Seasonal Tax Associate — Client-First Tax Returns

H&R Block; Ormond Beach (FL); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block in Florida is hiring a seasonal Tax Associate to work in-person at a local tax office. You'll work directly with clients to collect information, prepare tax returns, and answer questions while learning to build tax knowledge and client relationships.

No prior tax experience required; you'll receive training and support from day one. The role offers an hourly rate with potential to increase earnings as you gain experience, and it fits within 15-35 hours per week, with peak periods

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

Digital tools Copilot/ChatGPT

Attention to detail

Education

High School Diploma or GED

H&R Block Income Tax Course

Tools

Copilot

ChatGPT

Job description

H&R Block in Florida is hiring a seasonal Tax Associate to work in-person at a local tax office. You'll work directly with clients to collect information, prepare tax returns, and answer questions while learning to build tax knowledge and client relationships.

No prior tax experience required; you'll receive training and support from day one. The role offers an hourly rate with potential to increase earnings as you gain experience, and it fits within 15-35 hours per week, with peak periods