Seasonal Tax Associate — Client-Focused, In-Person Role

H&R Block, Inc.; Martins Ferry (OH); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to join our in-person office team. You will meet with clients, gather information, and prepare tax returns with guided support from experienced colleagues. You will explain tax details clearly and suggest relevant products and services while building lasting client relationships.

This role emphasizes strong communication, problem solving, and teamwork, with hours peaking during tax season and opportunities to grow tax knowledge and earnings.

Qualifications

• Successful completion of the H&R Block Income Tax Course or equivalent training.
• Experience interacting with customers in a service-oriented environment.
• Strong communication skills, including explaining information clearly to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance and resources.
• Build strong client relationships and support office priorities through teamwork and collaboration.

Skills

Customer service

Clear communication

Problem solving

Adaptability

Digital tools

Education

High school diploma / GED

Bachelor’s degree preferred

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to join our in-person office team. You will meet with clients, gather information, and prepare tax returns with guided support from experienced colleagues. You will explain tax details clearly and suggest relevant products and services while building lasting client relationships.

This role emphasizes strong communication, problem solving, and teamwork, with hours peaking during tax season and opportunities to grow tax knowledge and earnings.