Seasonal Tax Associate — Build Skills & Help Clients

H&R Block; Benton Harbor (MI); On-site; USD 23,000 - 34,000; Full time

Job summary

H&R Block is hiring a seasonal Tax Associate in Michigan. No prior tax experience required; you will train from day one while working directly with clients to gather information, prepare returns, and answer questions.

In this in-person role at a local H&R Block office, you’ll build client relationships, learn tax concepts, and grow your knowledge with support from experienced teammates. Availability for peak periods may require longer hours and weekends.

Qualifications

• Experience in a service-oriented environment with customers
• Clear communication and ability to ask questions to understand needs
• Problem-solving skills and organizing information to identify solutions
• Comfort using digital tools including AI-based tools like Copilot and ChatGPT
• High school diploma or GED or equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Digital tools (AI)

High school diploma

Education

High school diploma or GED

Bachelor’s degree in accounting/finance

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate in Michigan. No prior tax experience required; you will train from day one while working directly with clients to gather information, prepare returns, and answer questions.

In this in-person role at a local H&R Block office, you’ll build client relationships, learn tax concepts, and grow your knowledge with support from experienced teammates. Availability for peak periods may require longer hours and weekends.