Seasonal Tax Associate: Build Client Tax Solutions

H&R Block; High Point (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office in the United States. You will meet with clients, gather information, prepare tax returns with training, and answer questions while building client relationships.

No prior tax experience is required; on-the-job training and support are provided, with opportunities to earn more as you gain tax knowledge. The role emphasizes a client-first approach and collaboration within the office.

Qualifications

• Experience interacting with customers in a service-oriented environment.
• Strong communication skills, including explaining information clearly.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from teammates.
• Explain tax information clearly and provide recommendations clients can understand.
• Identify tax savings opportunities and recommend products and services.
• Apply problem-solving skills to address questions or unique situations with guidance.
• Build strong client relationships and support office priorities through teamwork and client-first approach.

Skills

Customer service experience

Clear communication

Problem solving

AI tools literacy

Education

High school diploma / GED

Tools

Copilot / ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office in the United States. You will meet with clients, gather information, prepare tax returns with training, and answer questions while building client relationships.

No prior tax experience is required; on-the-job training and support are provided, with opportunities to earn more as you gain tax knowledge. The role emphasizes a client-first approach and collaboration within the office.