Seasonal Tax Associate: Build Client Relationships

H&R Block, Inc.; Homestead (Allegheny County); On-site; USD 17,000 - 34,000; Full time

Job summary

H&R Block, Inc. in Pittsburgh PA is seeking a seasonal Tax Associate to work in-person at a local tax office. No prior tax experience is required; training is provided from day one to help you gather client information and prepare tax returns.

You will meet with clients, explain tax information clearly, identify potential savings, and support the office with teamwork and a client-first approach. Evening and weekend availability during peak season is encouraged.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Explain information clearly

Comfort using digital tools and AI (e.

Education

High school diploma / GED/ equivalent

Tools

Copilot and ChatGPT

Job description

H&R Block, Inc. in Pittsburgh PA is seeking a seasonal Tax Associate to work in-person at a local tax office. No prior tax experience is required; training is provided from day one to help you gather client information and prepare tax returns.

You will meet with clients, explain tax information clearly, identify potential savings, and support the office with teamwork and a client-first approach. Evening and weekend availability during peak season is encouraged.