Seasonal Tasting & Customer Experience Specialist

Goody Goody Liquor; Minnesota; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Seasonal Opportunity

Employee Discounts

Fun, Fast-Paced Environment

Hands-On Experience

Job summary

Goody Goody Liquor is hiring a Seasonal Tasting Table & Customer Service Associate in Minnesota. The role focuses on greeting customers, recommending products, conducting approved tastings, and supporting store operations during a busy seasonal period.

The position is temporary and seasonal, with competitive pay and opportunities for longer-term roles based on business needs and performance. Benefits include employee discounts and a fun, fast-paced team environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer-service, retail, sales, hospitality, or related work experience preferred.
• Strong interpersonal and communication skills with the ability to engage customers in a friendly and professional manner.
• Interest in or knowledge of wine, spirits, or beverage retail preferred.
• Ability to learn product information and confidently communicate product features to customers.
• Ability to use or learn point-of-sale systems and other technology required for the position.
• Ability to work effectively as part of a team in a fast-paced retail environment.
• Ability to work a flexible schedule based on business needs, including evenings, Saturdays, and holidays. Goody Goody stores are closed on Sundays.
• Regular and reliable attendance is required.
• Must meet all Company and legal requirements applicable to conducting product tastings and performing assigned alcohol-related responsibilities.

Responsibilities

• Provide exceptional customer service and drive sales by greeting customers, identifying their needs, recommending products, answering questions, and suggesting complementary items.
• Conduct approved in-store tastings of wine, spirits, and non-alcoholic beverages in accordance with Company procedures and applicable TABC requirements.
• Engage customers at tasting tables and throughout the store to build rapport, provide product information, and create a welcoming shopping experience.
• Develop and maintain knowledge of featured products, promotions, advertisements, and Company loyalty programs.
• Set up, maintain, restock, and break down tasting tables, product displays, and associated materials.
• Follow applicable age-verification, responsible-service, and alcohol-sales requirements.
• Maintain a clean, organized, and safe tasting and shopping environment.
• Support store operations through light merchandising, stocking, front-end assistance, carryout assistance, and other customer-service activities as needed.
• Follow Company policies, procedures, safety standards, and applicable federal, state, and local requirements.
• Complete required Company training within established timeframes.
• Perform other duties reasonably related to the position as assigned based on business needs.

Skills

Customer service

Sales

Product knowledge

Tasting

Team player

Communication skills

Learning ability

Education

High school diploma or equivalent (preferred)

Tools

Point-of-Sale systems

Job description

Goody Goody Liquor is hiring a Seasonal Tasting Table & Customer Service Associate in Minnesota. The role focuses on greeting customers, recommending products, conducting approved tastings, and supporting store operations during a busy seasonal period.

The position is temporary and seasonal, with competitive pay and opportunities for longer-term roles based on business needs and performance. Benefits include employee discounts and a fun, fast-paced team environment.