Seasonal Beverage Tasting & Customer Service Pro

Goody Goody Liquor; Rowlett (TX); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Competitive Pay

Seasonal Opportunity

Employee Discounts

Fun, Fast-Paced Environment

Hands-On Experience

Job summary

Goody Goody Liquor is hiring a Seasonal Tasting Table & Customer Service Associate to engage customers, lead tastings, and support store operations during our busy seasonal period.

Pay is $18.00–$22.00 per hour based on experience. This role focuses on delivering exceptional customer experiences, product recommendations, and compliance with tasting procedures and age-verification requirements.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer-service, retail, sales, hospitality, or related work experience preferred.
• Strong interpersonal and communication skills with the ability to engage customers in a friendly and professional manner.
• Interest in or knowledge of wine, spirits, or beverage retail preferred.
• Ability to learn product information and confidently communicate product features to customers.
• Ability to use or learn point-of-sale systems and other technology required for the position.
• Ability to work effectively as part of a team in a fast-paced retail environment.
• Ability to work a flexible schedule based on business needs, including evenings, Saturdays, and holidays. Goody Goody stores are closed on Sundays.
• Regular and reliable attendance is required.
• Must meet all Company and legal requirements applicable to conducting product tastings and performing assigned alcohol-related responsibilities.

Responsibilities

• Provide exceptional customer service and drive sales by greeting customers, identifying their needs, recommending products, answering questions, and suggesting complementary items.
• Conduct approved in-store tastings of wine, spirits, and non-alcoholic beverages in accordance with Company procedures and applicable TABC requirements.
• Engage customers at tasting tables and throughout the store to build rapport, provide product information, and create a welcoming shopping experience.
• Develop and maintain knowledge of featured products, promotions, advertisements, and Company loyalty programs.
• Set up, maintain, restock, and break down tasting tables, product displays, and associated materials.
• Follow applicable age-verification, responsible-service, and alcohol-sales requirements.
• Maintain a clean, organized, and safe tasting and shopping environment.
• Support store operations through light merchandising, stocking, front-end assistance, carryout assistance, and other customer-service activities as needed.
• Follow Company policies, procedures, safety standards, and applicable federal, state, and local requirements.
• Complete required Company training within established timeframes.
• Perform other duties reasonably related to the position as assigned based on business needs.

Skills

Customer service

Sales skills

Communication

Teamwork

Flexible scheduling

Education

High school diploma preferred

Tools

Point-of-sale systems

Job description

Goody Goody Liquor is hiring a Seasonal Tasting Table & Customer Service Associate to engage customers, lead tastings, and support store operations during our busy seasonal period.

Pay is $18.00–$22.00 per hour based on experience. This role focuses on delivering exceptional customer experiences, product recommendations, and compliance with tasting procedures and age-verification requirements.