Seasonal Style & Customer Experience Associate

Anthropologie; Novi (MI); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

Anthropologie in Novi, MI is seeking a Seasonal Sales Associate to help drive sales by delivering a genuine and unique customer experience. You will engage customers with personalized conversation and assist across selling floors, using technology to transact, locate sizes/colors, and place orders for items not in store.

Experience in customer service and a team-player mindset are important. Flexible hours including nights, weekends, and holidays are required to meet store needs and maintain

Qualifications

• Experience in customer service.
• Team player with strong collaboration.
• Interest in Anthropologie and its brand.

Responsibilities

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership
• Understands their contribution to service and selling on every shift in order to impact the store’s business
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Skills

Experience in customer service

Team player

Anthro brand fan

Job description

Anthropologie in Novi, MI is seeking a Seasonal Sales Associate to help drive sales by delivering a genuine and unique customer experience. You will engage customers with personalized conversation and assist across selling floors, using technology to transact, locate sizes/colors, and place orders for items not in store.

Experience in customer service and a team-player mindset are important. Flexible hours including nights, weekends, and holidays are required to meet store needs and maintain