Seasonal Style Sales Associate — Customer Experience

Anthropologie; Washington (District of Columbia); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Retirement plan

Job summary

Anthropologie in Washington, DC is seeking a Seasonal Sales Associate who contributes to driving sales by delivering a genuine and unique customer experience.

You will engage customers with personalized conversations, share product suggestions, assist with in-store technology for transactions, help locate sizes and colors, and support omni-order fulfillment to keep shelves stocked.

This role requires flexibility to work nights, weekends and holidays and a team-focused approach to store operations.

Qualifications

• Anthro brand fan
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the store's needs, including nights, weekends, and holidays

Responsibilities

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicates feedback to Store Leadership
• Understands their contribution to service and selling on every shift in order to impact the store’s business
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
• Anthropologie store operations and customer engagement during shifts

Skills

Anthro brand fan

Customer service experience

Team player

Flexible hours

Job description

Anthropologie in Washington, DC is seeking a Seasonal Sales Associate who contributes to driving sales by delivering a genuine and unique customer experience.

You will engage customers with personalized conversations, share product suggestions, assist with in-store technology for transactions, help locate sizes and colors, and support omni-order fulfillment to keep shelves stocked.

This role requires flexibility to work nights, weekends and holidays and a team-focused approach to store operations.