Seasonal Style Concierge | Customer Experience & Fashion

URBN Urban Outfitters, Inc.; Towson (MD); Hybrid; USD 2.066.000 - 2.480.000; Teilzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Zusammenfassung

URBN Urban Outfitters, Inc. is seeking a Seasonal Sales Associate at our Towson location to drive sales by delivering a genuine, unique customer experience. You will engage customers, share product suggestions, and use technology to transact or place special orders.

The role emphasizes teamwork, product knowledge, and maintaining store standards. Ideal candidates are brand fans with customer service experience, able to work nights, weekends, and holidays, and contribute positively to store

Qualifikationen

• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours including nights, weekends, and holidays.

Aufgaben

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership
• Understands their contribution to service and selling on every shift in order to impact the store’s business
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Kenntnisse

Customer service

Team player

Flexibility

Communication

Jobbeschreibung

URBN Urban Outfitters, Inc. is seeking a Seasonal Sales Associate at our Towson location to drive sales by delivering a genuine, unique customer experience. You will engage customers, share product suggestions, and use technology to transact or place special orders.

The role emphasizes teamwork, product knowledge, and maintaining store standards. Ideal candidates are brand fans with customer service experience, able to work nights, weekends, and holidays, and contribute positively to store