Seasonal Store Support — Elevate Brand Experience

Annmashburn; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Sid Mashburn in Charlotte, NC is seeking a Seasonal Store Support to uphold brand standards and deliver a memorable customer experience. You will assist with daily store operations, online order fulfillment, gift wrapping, and teamwork to ensure consistency across service and presentation.

Ideal candidates bring a friendly, proactive attitude, excellent communication, and strong teamwork skills to help maintain a welcoming environment and efficient store flow during peak seasons.

Qualifications

• Kind, friendly, and enthusiastic attitude with a desire to serve others and provide memorable hospitality.
• Proven ability to quickly build rapport and relationships with customers and colleagues.
• Excellent communication skills and the ability to graciously handle multiple tasks simultaneously.
• Strong organization, attention to detail, and follow-up skills.
• Has a proactive, self-starter mindset that brings new ideas and solutions to the team.
• Is a motivated, resourceful problem-solver and team player with a "no task is too small" attitude.
• Approaches situations with positivity, flexibility, and creativity, even under pressure with tight deadlines.
• Has interpersonal skills to influence, collaborate with, and build relationships with others in cross-functional roles.
• Anticipates opportunities to drive business, build morale & solve problems.
• Reflect our core value of Hopeful, Helpful, Hardworking, Nimble, Hospitable, Humble, and Honesty.

Responsibilities

• Make all customers feel welcome and taken care of by exceeding their expectations and providing an exceptional brand experience.
• Work as a team player, supporting fellow Associates to ensure a consistent customer experience and contribute to a positive working environment.
• Assist with on-line order fulfillment.
• Manage store wrapping & hosting supply inventory.
• Assist with gift wrapping needs.
• Maintain a strong desire to continue to learn and grow every day.
• Maintain seamless operations and processes according to brand guidelines.
• Communicate efficiently with Customers via phone and in-person.

Skills

Kindness

Customer service

Communication

Organization

Proactivity

Team player

Positive attitude

Cross-functional collaboration

Problem solving

Hospitality

Job description

Sid Mashburn in Charlotte, NC is seeking a Seasonal Store Support to uphold brand standards and deliver a memorable customer experience. You will assist with daily store operations, online order fulfillment, gift wrapping, and teamwork to ensure consistency across service and presentation.

Ideal candidates bring a friendly, proactive attitude, excellent communication, and strong teamwork skills to help maintain a welcoming environment and efficient store flow during peak seasons.