Seasonal Store Service Pro: Customer Care & Repairs

Safelite Fulfilment; Indianapolis (IN); Vor Ort; USD 25.000 - 29.000; Vollzeit

Benefits dieser Stelle

Paid training

Tools provided

Zusammenfassung

Safelite Fulfilment is seeking an in-shop associate to provide exceptional customer service, manage calls and faxes, and support vehicle glass repairs. You will learn to repair glass, verify insurance, and process work orders using Safelite technology.

Expect paid training, tools provided, and a weekly paycheck. A High School Diploma or GED, a valid driver’s license, and SafeTech certification are required. Prior phone or admin experience is preferred.

Qualifikationen

• High School Diploma GED or equivalent required.
• Valid state-issued driver’s license required to operate company vehicle.
• On-the-job training and Safelite SafeTech certification required.

Aufgaben

• Welcome in-shop customers and resolve concerns quickly and efficiently.
• Manage calls, e-mails and faxes for service issues, pricing, warranties, and scheduling.
• Confirm and complete work order information, including insurance verification.
• Perform administrative tasks such as invoicing, orders, and credit memos.
• Repair chips/cracks and recalibrate automotive safety systems as needed.

Kenntnisse

Telephone operations

Customer service

Verbal communication

Written communication

Professionalism

Ausbildung

High School Diploma or GED

Safelite SafeTech certification

Valid driver’s license

Tools

MRM technology

Jobbeschreibung

Safelite Fulfilment is seeking an in-shop associate to provide exceptional customer service, manage calls and faxes, and support vehicle glass repairs. You will learn to repair glass, verify insurance, and process work orders using Safelite technology.

Expect paid training, tools provided, and a weekly paycheck. A High School Diploma or GED, a valid driver’s license, and SafeTech certification are required. Prior phone or admin experience is preferred.