SEASONAL STORE MANAGER, PRESTON LANE POP UP STORE OPENING!

Centric Brands; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

Centric Brands seeks a Seasonal Store Manager for the Preston Lane pop-up store in New York. The successful candidate will manage store operations, sales, and customer service, ensuring a luxurious shopping experience. This temporary position may lead to permanent employment, and it requires strong leadership in a retail environment.

Benefits

Employee discount

Bonus and commission eligible

Qualifications

• Must have 3-5 years of management experience in a retail environment.
• Availability for weekends and holidays required.
• Experience managing retail sales staffing and schedules is essential.

Responsibilities

• Responsible for store management, merchandise, and customer service.
• Drive sales goals, motivate staff, and ensure exemplary customer service.
• Maintain store operations and manage cash controls.

Skills

Sales Orientation

Customer Focus

Developmental Skills

Education

3-5 years management experience

Tools

Microsoft Word

Excel

Outlook

Job description

SEASONAL STORE MANAGER, PRESTON LANE POP UP STORE OPENING!

Location

New York, New York

Country

United States

Region

NY Metro

Reference Number

21069

Position type

Permanent

Category

Retail

Job Function

Store - Management

30.00-33.00 Per Hour

Mid to Senior Level
Mid to Senior Level (Management)

SEASONAL STORE MANAGER, PRESTON LANE POP UP STORE OPENING!

Preston Lane is beyond proud to bring you exquisite home fragrance and cleaning products that are as effective as they are beautiful, without sacrificing affordability or sustainability. Born in New York and crafted in Italy.

Help us bringthe magic of a luxurious home environment to a new customer.

The Store Manager is responsible to provide support with the overall management of the store, staff, merchandise and customer service, while promoting a sales culture to build productivity and passion for the brand. This position will ensure that all internal and external customers receive exemplary service and receive a positive store/brand experience, per below requirements and expectations:

Preston Lane is beyond proud to bring you exquisite home fragrance and cleaning products that are as effective as they are beautiful, without sacrificing affordability or sustainability. Born in New York and crafted in Italy.

Help us bringthe magic of a luxurious home environment to a new customer.

The Store Manager is responsible to provide support with the overall management of the store, staff, merchandise and customer service, while promoting a sales culture to build productivity and passion for the brand. This position will ensure that all internal and external customers receive exemplary service and receive a positive store/brand experience, per below requirements and expectations:

Specific Responsibilities Would Include

This seasonal/temporary role is for a period of two to three months with the possibilty of a becoming permanent.

SALES GENERATION:

• Meet or exceed sales goals
• Continuously motivate sales staff to meet assigned sales and productivity goals
• Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales
• Demonstrate an in-depth knowledge of the merchandise; ensure selling staff fluent in all aspects of product knowledge
• Demonstrate sales leadership for staff by playing an active role on the selling floor
• Collaborate with the Area Manager and VP of Stores to identify marketing opportunities to support sales
• Work with the Retail Operations and Marketing teams to develop events/incentives that will continue to grow customer base, with a particular emphasis on building the local market

CUSTOMER SERVICE:

• Ensure all associates provide the highest level of customer service to achieve World Class Service standards.
• Ensure staff maintains constant client communication through utilizing their client books and client database
• Resolve all client problems and complaints quickly and effectively
• Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise
• Empower associates to make decisions in the customer's best interest that also support the Company's philosophy

OPERATIONS:

• Ensure facility maintenance, presentation and organization
• Ensure cash control procedures are properly followed including: bank deposits, safe funds and petty cash
• Control store expenses and maintain budgets, continually striving to reduce costs
• Ensure deliveries are properly processed in a timely manner
• Monitor the movement of all inventory and ensure that staff adheres to all Shipping/Receiving policies and procedures
• Meet inventory accuracy and shrink requirements
• Ensure staff is trained in all areas of appropriate register usage and maintenance
• Understands and properly execute all management register functions
• Support, promote and assume responsibility for loss prevention in all areas of risk management, physical security, store cash controls, inventory management, inter-store communication
• Build and maintain good communication with members of corporate office, regional office, mall office and other stores
• Exhibit proficiency in computer programs used by the Company including: Word, Excel, Outlook

VISUAL MERCHANDISING:

• Maintain all merchandising directives and ensure execution of effective merchandising strategies
• Partner with logistics, product teams and supervisor to ensure appropriate assortment for the store
• Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
• Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
• Identify and communicate product concerns in a timely manner
• Communicate inventory needs to the corporate retail team in order to support the business goal

Our Best Fit Candidate Would Have

• Sales and Goal Oriented - Must have the ability to maintain and communicate company's commitment to goals, drive sales, and measure team's performance.
• Developmental and Training Skills - The ability to recognize and recruit talent, delegate responsibility, and work with staff and coach them to help them grow. Must be able to motivate staff and provide prompt and specific feedback.
• Performance Management Skills - Must be able to take responsibility not only for own performance but for the output of the team by setting clear goals and expectations, tracking progress against goals, ensuring feedback, and addressing performance problems and issues promptly. Clarify expectations and provide resources and training needed to achieve goals.
• Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Education and Experience:

• 3-5 years of management experience within a home/luxury retail store environment
• Experience managing retail sales staffing and schedules
• Availability to work weekends, holidays and be on call to cover store operational needs as required

*This bonus and commission eligible positionwill receive a generous employee discount.

Salary Range: $30.00-$33.00

At Centric Brands, we believe our people are our greatest asset, and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent. Our job postings include a base hourly range at the time of employment. The stated base hourly range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. Base salary is a part of a total compensation package, which, depending on the position, may also include commission earnings, bonus and other Centric Brands sponsored benefit programs.

Centric Brands is an Equal Opportunity Employer