Seasonal Store Cleaning & Operations Associate

Kohl's; Middletown (NJ); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

PTO & Vacation Buy Program

Health & Wellness benefits

401k & Retirement Savings

Employee discounts

Life Insurance

Adoption assistance

Job summary

Kohl's is hiring a store associate to maintain a safe, clean shopping environment in Middletown, NJ. You will perform daily cleaning tasks, assist customers, and support stockroom and omni-channel fulfillment as needed.

The role emphasizes excellent customer service, multi-tasking, and adherence to safety procedures. Flexible availability across days, nights, weekends, and holidays is required for this position at Kohl's.

Qualifications

• Strong customer service mindset and attention to detail.
• Ability to multi-task and stay organized in a fast-paced environment.
• Clear verbal and written communication with customers and team members.
• Eligibility to work 18 years or older is required.

Responsibilities

• Clean all areas of the store (floors, windows, restrooms, trash) per Kohl's standards.
• Use approved chemicals, supplies and equipment to maintain a safe store environment.
• Restock and rotate chemicals and supplies; manage storage safely.
• Complete required training for chemical handling and equipment maintenance.
• Perform basic equipment maintenance following company guidelines.
• Utilize Kohl's tools and technology to communicate with the team.
• Assist with receiving, stockroom operations and omni-channel fulfillment when needed.
• Greet customers and offer assistance with products and services.

Skills

Customer service

Multi-tasking

Communication skills

18+ years

Flexible hours

Job description

About The Role

In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and complete operational processes as needed to provide an excellent customer experience.

What You’ll Do

• Clean all areas of the store (e.g., floors, windows, restrooms, trash receptacles) following Kohl's best practices and standards procedures, guidelines, and methods
• Utilize only approved chemicals, supplies, and equipment to ensure a safe and clean environment
• Maintain levels of company-approved chemicals and supplies by placing orders to replenish when supplies are low, ensuring supplies are rotated and stored in proper containers in preparation for their use
• Complete and maintain required training for chemical, equipment, and maintenance
• Routinely complete basic equipment maintenance following company guidelines
• Effectively use Kohl's tools and technology to plan, communicate and share information with the store team
• Support the operations team to receive and process product, execute stockroom operations and omni channel fulfillment when needed
• Engage customers by greeting them and offering assistance with products and services

All Associate Roles At Kohl’s Are Responsible For

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

What Skills You Have

• Excellent customer service skills and ability to multi-task with strong attention to detail
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 18 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Client facing retail or service industry experience

Pay Range: $17.45 - $22.70

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including:

• WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave)
• HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more)
• SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners)
• INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs)
• LIFE EVENTS (Legal and adoption assistance benefits)