Seasonal Store Associate

Laderach USA; Los Angeles (CA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Holiday pay for holidays (time and a‑a

Discounts on products

In-house and external training

Career opportunities

Employee assistance program

Chocolate at work

Easily accessible locations

Job summary

Läderach USA is seeking a Seasonal Store Associate in Los Angeles to deliver an exceptional chocolate shopping experience. You will be a brand ambassador, helping customers, handling transactions, and supporting in-store merchandising.

This part-time role is ideal for chocolate lovers who enjoy a fast-paced retail environment, with responsibilities ranging from stock and shelf care to gift packaging and in-store order fulfillment.

Qualifications

• At least 1 year in retail sales or a fast-paced customer-focused environment.
• Strong interpersonal communication skills.
• Reliable and flexible with scheduling based on store needs.
• Quality-minded with keen attention to detail.
• Passionate about chocolate and customer experience.

Responsibilities

• Deliver outstanding customer experience and support in-house team.
• Help meet production and shop goals, including product finishing tasks.
• Execute sales, gift packaging, and in-store order fulfillment, and maintain shelf care.
• Support store sales goals through helpful recommendations to customers.
• Help achieve in-store compliance and loss prevention standards.
• Follow merchandising and food safety protocols.
• Assist store managers with visual merchandising and store projects.

Skills

Retail experience

Interpersonal skills

Flexible scheduling

Attention to detail

Chocolate enthusiast

Job description

High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams.

The Retail business unit comprises more than 200 chocolateries in 21 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways.

Seasonal Store Associate

A Part-Time Läderach Seasonal Store Associate is a brand ambassador, passionate about providing a wonderful shopping experience for Läderach customers. The ideal Store Associate is a chocolate-lover with vibrant energy and a welcoming personality who enjoys a dynamic retail environment.

What you can expect

• You will deliver outstanding customer experience, as well as a similar environment for the in-house team
• You will ensure that production goals are met, including product-finishing projects
• You will execute product sales and register duties, including shop and shelf care, gift packaging and in-shop order fulfillment
• You will assist the store sales goals through helpful recommendations
• You will help to achieve in-store compliance and loss prevention standards
• You will follow merchandising and food safety protocols
• You will support store managers with visual merchandising set up and other store-related projects

What we expect from you

• You have at least 1 year of experience in retail sales or similar fast-paced, customer-minded environment, with increasing levels of responsibility
• You are equipped with strong interpersonal skills and able to communicate effectively
• You are reliable and flexible with scheduling based on store needs
• You are quality-minded with keen attention to detail
• You are passionate about chocolate

Physical Requirements:

• Depending on the length of the shift, employees may need to have physical stamina to remain active and stand for long hours, often walking or standing in a fast-paced environment.

• This position requires the ability to move quickly between tasks, assist multiple customers at once, or handle unexpected changes (like restocking or re-organizing displays).
• Multitasking requires physical agility and the ability to stay organized.
• Employees may be required to bend, squat, or reach up high to organize or stock products.
• Some retail positions require employees to maintain cleanliness in the store, which can involve bending down to clean floors or wiping down displays.
• Restocking low shelves or accessing high displays may involve frequent bending or stretching.

• Requires the ability to lift 15-40 pounds.

What we offer you:

• Competitive Pay
• Premium Holiday Pay (Time and a Half)
• An exciting working environment with motivated colleagues
• A position with lots of personal responsibility
• The opportunity to contribute fresh ideas
• An open and respectful feedback culture
• In-house and external further training
• Unique career opportunities
• Generous discounts on our products
• Employee Assistance Program
• Chocolate at work
• Easily accessible locations

Own it. Grow it. Make it fresh.

We are an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law. Our success and momentum to expand is only possible through the passionate drive of our diverse 2,500 employees, who come from more than 80 countries and represent various backgrounds, religious beliefs, and lifestyles.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.