Seasonal Stockroom Associate

FAO; New York (NY); On-site; USD 21,000 - 26,000; Part time

Job summary

FAO Schwarz is seeking a Seasonal Operations Associate for our flagship store at 30 Rock, New York. You’ll help keep the store stocked, organized, and running smoothly from receipt of products to the sales floor.

The role blends back-of-house focus with on-floor guest service, including inventory processing, replenishment, visual merchandising according to the planogram, order fulfillment, and collaboration with the team to ensure a welcoming, flawless holiday experience.

Responsibilities

• Receive and process shipments accurately and efficiently, following the team’s priorities to get the right product to the sales floor quickly.
• Keep the back-of-house clean, organized, and easy to navigate, maintaining a system that lets anyone quickly find and pull the product the floor needs.
• Replenish the floor with pace and precision to keep it consistently full, tidy, and guest-ready.
• Execute visual merchandising standards by placing products according to the planogram and maintaining the presentation that guests and both brands expect.
• Fulfill send sale orders accurately and on time, ensuring every purchase is packed, processed, and dispatched efficiently and up to standard.
• Show up for every guest you encounter on the floor, stopping to help and answer questions, and creating a moment of connection, regardless of what you're working on.
• Support opening and closing routines as needed to help ensure the boutique is operationally ready before guests arrive and properly set at the end of the day.
• Consistently uphold shrink-prevention practices, following loss-prevention processes for both FAO Schwarz and Nordstrom, and escalated anything unusual.
• Flex across operational priorities throughout your shift, adapting to the needs of the moment and supporting the team wherever you're needed.
• Stay curious and coachable by participating in training and seeking ways to continue growing in the role.
• Share what's working with the team by actively contributing ideas, observations, and suggestions that strengthen the operation.

Job description

Join us for the Holiday Season!

Seasonal Operations Associate

The Seasonal Operations Associate makes the magic possible at FAO Schwarz. From the moment product arrives to the moment it lands in a guest's hands, you keep the store stocked, organized, and running smoothly. You thrive in the back-of-house but show up just as confidently on the floor.

Part-time (20 - 29 hours a week)

Location:

FAO Schwarz Flagship at 30 Rock,30 Rockefeller Plaza, New York, NY 10111

What You'll Do

As an Operations Associate, you will:

• Receive and process shipments accurately and efficiently, following the team’s priorities to get the right product to the sales floor quickly.
• Keep the back-of-house clean, organized, and easy to navigate, maintaining a system that lets anyone quickly find and pull the product the floor needs.
• Replenish the floor with pace and precision to keep it consistently full, tidy, and guest-ready.
• Execute visual merchandising standards by placing products according to the planogram and maintaining the presentation that guests and both brands expect.
• Fulfill send sale orders accurately and on time, ensuring every purchase is packed, processed, and dispatched efficiently and up to standard.
• Show up for every guest you encounter on the floor, stopping to help and answer questions, and creating a moment of connection, regardless of what you're working on.
• Support opening and closing routines as needed to help ensure the boutique is operationally ready before guests arrive and properly set at the end of the day.
• Consistently uphold shrink-prevention practices, following loss-prevention processes for both FAO Schwarz and Nordstrom, and escalated anything unusual.
• Flex across operational priorities throughout your shift, adapting to the needs of the moment and supporting the team wherever you're needed.
• Stay curious and coachable by participating in training and seeking ways to continue growing in the role.
• Share what's working with the team by actively contributing ideas, observations, and suggestions that strengthen the operation.

What Success looks like

You're doing well in this role when:

• Guests move through a store that feels effortless and leave with no idea how much work went into making it that way.
• The floor is always fully replenished, tidy, and guest-ready -an empty shelf is the exception, not the norm.
• Shipments are processed accurately and on time, ensuring