Seasonal Stadium Usher & Guest Experience

Hw-Spring-Training-Complex-LL; West Palm Beach (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

CACTI Park of the Palm Beaches is the Spring Training home to the Houston Astros and Washington Nationals. This is a part-time, seasonal role where you help guests, direct traffic, and keep fans safe while delivering a fun, memorable experience.

As a frontline team member, you will support admission, guest services and other departments during events, including games, community events, and banquets. Ability to work nights, weekends, and holidays is required.

Qualifications

• Experience in hospitality or entertainment environment preferred.
• Passion for working with and helping people.
• Ability to maintain a positive attitude while handling difficult situations.
• Must be reliable and exhibit commitment to meeting both the work schedule and job requirements.
• Ability to work irregular/extended hours, including nights, weekends and holidays as needed.

Responsibilities

• Stay “game-ready” by fulfilling your assigned game day duties.
• Welcome fans with a great smile and a helpful attitude.
• Advise management of activities of interest, importance and/or concern regarding property or any activity on or around The Ballpark of the Palm Beaches.
• Review credentials to ensure that customers are directed to the appropriate areas of the facility.
• Assist all fans/guests exiting elevators and escalators.
• Be alert to potential hazards in the ballpark, such as foul balls and report any incidents.
• Stay up-to-date on safety and security for all who enter the ballpark.
• Assist admission, guest services and/or other departments as needed to support all customers.

Skills

Hospitality experience

People skills

Positive attitude

Reliability

Flexible hours

Job description

CACTI Park of the Palm Beaches is the Spring Training home to the Houston Astros and Washington Nationals. This is a part-time, seasonal role where you help guests, direct traffic, and keep fans safe while delivering a fun, memorable experience.

As a frontline team member, you will support admission, guest services and other departments during events, including games, community events, and banquets. Ability to work nights, weekends, and holidays is required.