Seasonal Service Assistant - PT Hours

060 SAKS & CO LLC; Northbrook (IL); On-site; USD 12,000 - 16,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Basic life insurance

Disability insurance

Voluntary benefits

Job summary

Neiman Marcus is seeking a Restaurant Server Assistant to maintain dining room setup and ensure guests experience high-standard service. You will assist with table maintenance, deliver food and beverages, and support the service team to meet guest expectations in a luxury retail dining environment.

The role emphasizes autonomy, strong customer service skills, and the ability to handle multiple tasks while maintaining impeccable hygiene and appearance.

Qualifications

• High School diploma or GED completed.
• Experience in serving food and beverage and following proper table service guidelines.
• Ability to work autonomously and stay motivated to meet service standards.
• Exceptional customer service and problem-solving skills.
• Ability to interact graciously with guests while handling multiple duties.

Responsibilities

• Maintains table settings and dining room setup
• Delivers food and beverages to guests as tickets indicate
• Keeps bus stations and beverage areas organized and clean
• Learns table numbers and sections in the dining area
• Assists kitchen and service staff with requests and restocking as needed
• Supports waitstaff, refilling beverages and delivering courses
• Sets up dining room with coffee, iced tea, and ice
• Cleans and maintains restaurant and workstation
• Follows hygiene standards and wears proper uniform and grooming

Skills

Autonomy

Motivated

Customer service

Problem solving

Multitasking

Education

High School diploma or GED

Job description

Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating Neiman Marcus magic through exceptional experiences, Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. We serve customers across our stores, digital channels and through remote selling. Neiman Marcus is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description: WHO WE ARE:

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets.

YOU WILL BE:

The Restaurant Server Assistant maintains setup in the dining rooms to see to it that guests have the level of food and beverage service consistent to the high standards set by Neiman Marcus.

WHAT YOU WILL DO:

• Focuses on table maintenance in the dining room, including clearing and re-setting tables
• Delivers popovers, butter, and pours water
• Delivers food and beverage to guests as indicated by kitchen tickets
• Maintains the bus station and beverage areas
• Learns table numbers and sections in the dining area
• Assists kitchen staff and service staff with any service needs (e.g., additional customer requests, restocking plates, bagging “to go” orders, setting up expediter station)
• Assists waitstaff with any service needs, refilling beverages and running food from the kitchen to the dining room as needed
• Sets up the dining room with key items, including but not limited to coffee, iced tea, and ice
• Maintains dining room by restocking glasses, flatware, and linens
• Participates in daily pre-shift meeting
• Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
• Lifts and moves objects (e.g., tables, chairs, highchairs, etc.)
• Cleans and maintains restaurant and workstation
• Maintains the highest level of hygiene standards to include, but not limited to:
  • Clean, pressed uniform jacket and accompanying clothing and shoes
  • Clean and professionally styled hair and nails, maintained to avoid food contamination risks
  • Reports to work area dressed appropriately and prepared to work with any necessary supplies / equipment to perform job duties

WHAT YOU WILL BRING:

• High School diploma or GED preferred
• Experience in serving food and beverage and following proper table service guidelines
• Ability to work autonomously
• Motivated and results-driven
• Knowledge of proper placement of china, glass, and flatware for table settings
• Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
• Thorough knowledge of food, including preparation and culinary terminology
• Ability to interact graciously with the public and handle multiple duties at the same time
• Exceptional customer service and problem-solving skills
• “Win together” mentality
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

YOUR LIFE AND CAREER AT NEIMAN MARCUS:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

SALARY AND OTHER BENEFITS:

Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• A variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

Salary Range $9.00 - $11.33* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount
• Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Exemplar Luxury Group is a world-renowned luxury ecommerce destination. The company's unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.