Seasonal Selling Associate-Valley Fair

Victoria's Secret & Co.

Santa Clara (CA)

On-site

USD 21,000 - 26,000

Full time

6 days ago
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Benefits offered by this job

40% Associate Discount
Free Mental Health (EAP) benefits for你
Free Product
Flexible Schedule
Competitive Pay

Job summary

Victoria’s Secret & Co. seeks a Seasonal Selling Associate to support peak-season store needs. You will drive sales, provide exceptional customer service, and show deep product knowledge to assist customers with bra fittings and promotions.

In this temporary role, you’ll process transactions, replenish stock, and help maintain brand standards on the floor and back room. A flexible schedule is available during busy periods.

Qualifications

  • Prior customer-facing experience preferred.
  • Ability to learn product knowledge and promotions quickly.
  • Strong communication and interpersonal skills.
  • Comfort with standing, walking, and lifting up to 40 pounds.

Responsibilities

  • Drive store sales by personally selling to customers.
  • Provide exceptional customer service and engage customers with product knowledge.
  • Assist with bra fitting by asking effective questions and guiding purchases.
  • Process transactions accurately at the cash wrap and encourage add-on purchases.
  • Maintain stock, refresh merchandise, and support replenishment to brand standards.
  • Execute floorset activities and uphold visual merchandising standards.

Skills

Customer service
Sales
Product knowledge
Customer engagement
Upselling

Job description

Description
Position Overview: Seasonal Selling Associate

The Seasonal Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise. The Seasonal Sales Associate is a temporary role meant to support the needs of the store during peak seasons.

What We Offer
  • 40% Associate Discount
  • Free Mental Health (EAP) benefits for you and those who live with you
  • Free Product
  • Flexible Schedule
  • Competitive Pay
Key Responsibilities:
When assigned to the sales floor:
  • Drives store sales and growth by personally selling to customers
  • Proactively engages with customers, reads cues and responds effectively
  • Provides customers with the perfect bra fit by asking effective questions
  • Converting returns, offers and other promotions into larger sales
When assigned to the cash wrap:
  • Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently
  • Reinforces customer buying decisions at checkout and encourages purchase of additional items
  • Recovers cash wrap selling zone and ”go-backs”
When assigned to processing and replenishment:
  • Processes merchandise to be floor ready and maintains back room and under stock to brand standards
  • Replenishes merchandise to brand standards to ensure product is placed on the sales floor
  • Assists with other projects as needed including markdowns, re-tickets, and mark out of stock
When assigned to floorset activity:
  • Executes floorset proficiently
  • Understands and adheres to brand standards
  • Assists with maintenance of back room and under stock
All associate roles at Victoria’s Secret are responsible for:
  • Driving top line store sales results and growing the business
  • Maintaining focus on bras as the premier product differentiator
  • Preparing for each shift by knowing sales, promotions, and procedures
  • Recovering and replenishing merchandise
  • Understanding and adhering to visual merchandising standards
  • Assisting in housekeeping and reporting maintenance issues
  • Building awareness and skills in loss prevention
  • Supporting store strategy to reduce shrink
  • Providing a safe working environment
  • Demonstrating Company values
  • Building loyalty through the Rewards Program
  • This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks
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