Seasonal Sales & Support Associate (Flexible Schedule)

belk; Hickory (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

belk is hiring Seasonal team members for Full-time, Part-time and Flex roles across Sales, Support, Fragrances, Store Fulfillment, and more. You will help deliver excellent customer service, drive sales, and support store operations to ensure a positive shopping experience.

As a Seasonal team member, you’ll engage customers, process transactions, support merchandising and curbside pickup, and participate in a collaborative store culture while following safety protocols.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablets and Windows-based systems.
• Available to work a flexible schedule including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch and lift, carry, and move at least 50 lbs.
• Stay informed of products, promotions, policies, and store events to deliver accurate information.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Ownership mindset

Communication

Tech savvy

Flexible schedule

Physical stamina

Team collaboration

Job description

belk is hiring Seasonal team members for Full-time, Part-time and Flex roles across Sales, Support, Fragrances, Store Fulfillment, and more. You will help deliver excellent customer service, drive sales, and support store operations to ensure a positive shopping experience.

As a Seasonal team member, you’ll engage customers, process transactions, support merchandising and curbside pickup, and participate in a collaborative store culture while following safety protocols.