Seasonal Sales Specialist: Guest Experience & Loyalty

Newell Brands; Geneva (IL); On-site; USD 21,000 - 26,000; Full time

Job summary

Newell Brands in Illinois is seeking a Retail Guest Experience Associate to deliver an exceptional guest experience and drive sales. You will engage customers with product knowledge and build emotional connections.

You will support store operations, maintain visual standards, manage inventory, and strive to meet KPI goals. Flexibility to work weekends and holidays is required to serve shoppers.

Qualifications

• High School completion or equivalent GED.
• Proven experience in a retail environment (1+ years preferred).
• Strong communication and interpersonal abilities.
• Must be able to work in a fragrance-filled environment.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Contribute to creating a welcoming store environment focused on delivering an exceptional guest experience.
• Understand guest needs through product knowledge and make emotional connections.
• Maximize sales potential by implementing company selling strategies and building lasting customer relationships to enhance loyalty.
• Drive guest loyalty through the Rewards Loyalty program and Key Performance Indicators (KPIs).
• Assist in maintaining store appearance by following company visual standards, including plan-o-grams, visual maintenance, signage, and store cleanliness.
• Support inventory management activities and control expenses.
• Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics.
• Consistently strive to achieve or exceed all KPI goals through strategic planning, effective execution, and continuous performance improvement.

Skills

Retail experience

Strong communication

Fragrance environment

Flexible scheduling

Education

High School completion or GED

Job description

Newell Brands in Illinois is seeking a Retail Guest Experience Associate to deliver an exceptional guest experience and drive sales. You will engage customers with product knowledge and build emotional connections.

You will support store operations, maintain visual standards, manage inventory, and strive to meet KPI goals. Flexibility to work weekends and holidays is required to serve shoppers.