Seasonal Sales Pro — Flexible Hours, Fast-Paced Fun

Five Below Inc; Upland (CA); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Starting at $16.90 per hour

Job summary

Five Below is seeking part-time Seasonal Sales Associates for the holiday season—October through January. You will greet customers, deliver outstanding service, keep merchandise organized, and ensure the floor is stocked while processing transactions.

Responsibilities include assisting customers, promoting events, handling returns/exchanges, communicating needs to management, and supporting team goals. Must be 16+ with a flexible schedule, including weekends.

Qualifications

• Must be at least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, handheld and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Tech-friendly

Flexible schedule

Problem solving

Job description

Five Below is seeking part-time Seasonal Sales Associates for the holiday season—October through January. You will greet customers, deliver outstanding service, keep merchandise organized, and ensure the floor is stocked while processing transactions.

Responsibilities include assisting customers, promoting events, handling returns/exchanges, communicating needs to management, and supporting team goals. Must be 16+ with a flexible schedule, including weekends.