Seasonal Sales Pro: Elevate Customer Experience

VF Outdoor, LLC; Santa Clara (CA); On-site; USD 26,000 - 33,000; Part time

Job summary

The North Face in Santa Clara, CA is seeking a Seasonal Sales Associate to greet customers with energy, authenticity, and a customer-first mindset. You will share product knowledge and deliver exceptional service in a fast-paced retail environment.

You’ll support sales, merchandising, and store operations, assist with cashier duties and loss prevention, and help maintain brand presentation. A high school diploma is preferred, with 0–1 year of experience, and a willingness to learn and share

Qualifications

• High School Diploma or equivalent preferred; hands-on experience valued.
• Able to engage diverse customers and communicate effectively.
• Retail or customer service experience is a plus; willingness to learn product knowledge.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer-centred mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals by utilizing available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Adhere to all company policies, procedures, and safety standards.
• Model inclusive behavior that respects diverse backgrounds and experiences.

Skills

Customer engagement

Communication skills

Teamwork

Customer service

Product knowledge

Attention to detail

Computer skills

Stamina & mobility

Education

High School Diploma or equivalent

Tools

Retail POS systems

Job description

The North Face in Santa Clara, CA is seeking a Seasonal Sales Associate to greet customers with energy, authenticity, and a customer-first mindset. You will share product knowledge and deliver exceptional service in a fast-paced retail environment.

You’ll support sales, merchandising, and store operations, assist with cashier duties and loss prevention, and help maintain brand presentation. A high school diploma is preferred, with 0–1 year of experience, and a willingness to learn and share