Seasonal Sales Partner: Expert in Customer Service

Boot Barn; Fitchburg (MA); On-site; USD 17,000 - 25,000; Part time

Job summary

Boot Barn in Fitchburg, MA is seeking Seasonal Sales Partners to engage customers and deliver an exceptional in-store experience. You will embody our mission and values while demonstrating selling and service expertise, product knowledge, and POS proficiency.

As a pivotal member of the team, you will foster a service culture, stay current on promotions, assist with merchandising, and help maintain store standards. The role requires strong communication and a customer-first mindset.

Qualifications

• Provide excellent customer service and build long-lasting relationships.
• Become an expert in product categories and communicate features and benefits.
• Meet and exceed metrics; capture customer information and drive sales.
• Stay informed on current promotions and advertisements.
• Support merchandising, floor moves, display maintenance and housekeeping.
• Assist with processing merchandise and monitoring replenishment.
• Accurately complete sales transactions and handle cash at POS.
• Seek ways to improve skills and store metrics with store leadership.
• Adhere to laws and company policies; perform other duties as assigned.
• Maintain high quality work, attendance and appearance.

Responsibilities

• Foster a service and selling culture; exceed expectations to build relationships.
• Become an expert in product categories; communicate features and benefits.
• Maintain and achieve measurable goals, including UPT and ADT.
• Be informed about current promotions and advertisements.
• Maintain merchandising standards and assist in floor moves and housekeeping.
• Assist with processing merchandise and replenishing floor stock.
• Complete all sales transactions accurately at POS.
• Develop skills and improve metrics with leadership partnership.
• Adhere to laws and company policies; perform other duties as assigned.

Skills

Customer service

Sales skills

POS proficiency

Job description

Boot Barn in Fitchburg, MA is seeking Seasonal Sales Partners to engage customers and deliver an exceptional in-store experience. You will embody our mission and values while demonstrating selling and service expertise, product knowledge, and POS proficiency.

As a pivotal member of the team, you will foster a service culture, stay current on promotions, assist with merchandising, and help maintain store standards. The role requires strong communication and a customer-first mindset.