Seasonal Sales Expert — Customer Experience & Merchandising

Boot Barn; Latham (NY); On-site; USD 19,000 - 25,000; Full time

Job summary

Boot Barn is seeking Seasonal Sales Partners to deliver an exceptional in-store experience. Partners embody our mission, vision, and values while showcasing selling expertise and strong product knowledge at the point of sale.

They will foster a service culture, exceed customer expectations, and help achieve key metrics like UPT and ADT. Responsibilities include promotions, merchandising, floor stock replenishment, accurate transactions, and compliance with laws and company policies.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
• Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.
• Be informed and understand current merchandise promotions and advertisements.
• Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Performs any other duties that may be assigned by management.
• Demonstrates high level of quality work, attendance and appearance.

Skills

Customer service

Selling skills

POS proficiency

Product knowledge

Merchandising

Tools

POS system

Job description

Boot Barn is seeking Seasonal Sales Partners to deliver an exceptional in-store experience. Partners embody our mission, vision, and values while showcasing selling expertise and strong product knowledge at the point of sale.

They will foster a service culture, exceed customer expectations, and help achieve key metrics like UPT and ADT. Responsibilities include promotions, merchandising, floor stock replenishment, accurate transactions, and compliance with laws and company policies.