Seasonal Sales & Customer Service Associate - Flexible Hours

Five Below; Berlin (NJ); On-site; USD 18,000 - 26,000; Part time

Job summary

Five Below is seeking part-time Seasonal Sales Associates for the holiday season (October through January). You will deliver outstanding customer service, drive strong sales, and keep merchandise organized while ensuring a seamless checkout experience at the register.

Ideal candidates have strong people and sales skills, attention to detail, and a willingness to engage with customers using available technology.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with technology (computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.
• This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

Skills

Customer service

Sales skills

Communication

Tech savviness

Flexible schedule

Tools

POS systems

Cash register

Hand-held devices

Mobile devices

Job description

Five Below is seeking part-time Seasonal Sales Associates for the holiday season (October through January). You will deliver outstanding customer service, drive strong sales, and keep merchandise organized while ensuring a seamless checkout experience at the register.

Ideal candidates have strong people and sales skills, attention to detail, and a willingness to engage with customers using available technology.